Customer Experience

Customer Experience problems you face.

 -Returning Goods

If you aren’t happy with your order and the goods are in perfect condition you can return your items to our address and we will refund you.

-Placing orders

Easily order online at or request a quote. You can also save your basket so that you can repeat an order. You will have customised control of ordering for onsite or satellite staff.

-Communication issues.

Our sales and customer service team will keep in contact with you and be there for you any time from 7:30-17:00 Monday-Friday.

-Contacting us

You can phone, email or message us on social platforms. Please visit our contact us page for more details.

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“A+, Recommended!”

PGI Transport Ltd
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Swift and professional

The Edinburgh Salmon Company
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“First class service throughout and kept up to date where my order was and when it was due to be delivered and what time it would be delivered” 

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“Simple and definitely hassle-free. Couldn’t ask for a better service.”

Buyer at Large Potato Processor
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“Cannot fault Lion Safety’s service as it is always great. Staff have a lot of knowledge and I know things will get done.”

Tayside Contracts
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We were contacted promptly about an issue with our order and we were able to resolve this quickly so very pleased.

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As usual high standard service.

Certas Energy